Please note that currently the postal system can be unreliable.  If your order is delayed due to reasons beyond our control we cannot refund any additional postal costs.

We offer two ways to ship your products.

When you place your order you will be given two choices

  • FREE SHIPPING takes approx. 7-10 days (usually 7 working days) 
  • FASTER takes 3-4 working days and costs $4.50

    NB:  We process orders Monday to Friday (except public holidays). Orders are not processed on weekends.  Most orders placed before 3pm are despatched that day, after that we may process the next working day.

    NB: The postal service we are able to provide is dependent on where you are based - some US postal services are disrupted and we can do nothing about that

    Free US delivery

    We send 95% of our US shipments using Amazon’s delivery network which provides a trackable service. It usually takes around 7 working days but can take up to 10 working days dependent on your address.   If you have not received it within 14 days then please click here to contact us.

    You will receive an email from us to say the order has been despatched (please check your junk mail for our email) and then a separate email from Amazon which enables you to track your order.

    ** Please check your junk mail for despatch and shipment messages as they often end up there

    Please check here for your local Amazon to see whether the product you want is for sale locally.

    We sell on Amazon in the US, Canada, Australia, Europe, Singapore

    We also sell on our own websites in the UK (, Canada ( and Australia (

    ** If your order does not arrive within the timeframes above please get in touch as soon as possible so we can try and track it for you. Email us on